Contacta is our solution for integrated the VoIP communication. Contacta is developed in Java and in the most advanced technologies (such as Struts2, Hibernate, Spring, Dojo…) and it is released under licence GPL Open Source on google-code.
We propose two different solutions according to customer needs:
Contacta-Business: suitable for SME and professional studies, it offers advance functionalities of IP communication such as:
- Advanced functionalities of Least Cost Routing including VoIP, ISDN BRI, GSM gateway
- Multilevel Interactive Voice Responders and acknowledgment and advanced hunting policies
- Multi-tend IP Communication and integration with Skype
- Advanced Telephone book, presence and boss-secretary user experience
Contacta-Advance: suitable for large IP communication systems including hundreds of devices, it offers to reliability and feature richness of the modern platforms of communication such as:
- Cluster support for High Reliability and Availability
- Automatic provisioning automatic of phone configurations in a plug and play fashion with possibility to customize the configuration at the level of single customer or group
- Remote monitoring of IP devices and presence
- Integration with contact-center, CRM, and multifunction telephone bar
- Recording calls, voicemail, conference